Privacy policy

Effective Date: July 28, 2026

At Agrosoll ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by our payment providers)

  • Order history

  • Customer support communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Pages visited

  • Time spent on the website

  • Referral source

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Communicate regarding your purchases.

  • Send order confirmations and shipping updates.

  • Improve our products, services, and website.

  • Detect and prevent fraud or unauthorized transactions.

  • Comply with legal obligations.

  • Send promotional emails or marketing communications when permitted by law or with your consent.

Payment Information

For your security, Agrosoll does not store your complete payment card information.

Payments are processed securely through trusted third-party payment processors that use industry-standard encryption and security measures.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Improve website functionality.

  • Analyze website traffic.

  • Enhance your shopping experience.

  • Deliver relevant advertising where permitted.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processing providers.

  • Shipping and delivery carriers.

  • Website hosting providers.

  • Analytics providers.

  • Customer support platforms.

  • Marketing service providers.

  • Government authorities when required by law.

These service providers are permitted to use your information only for the services they perform on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders.

  • Maintain business records.

  • Resolve disputes.

  • Enforce our agreements.

  • Meet legal, tax, and regulatory requirements.

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your state of residence and applicable U.S. law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of eligible personal information.

  • Request a copy of your data where applicable.

  • Opt out of certain marketing communications.

  • Exercise any additional rights provided under applicable privacy laws.

To exercise your rights, please contact us using the information provided below.

Marketing Communications

If you subscribe to our marketing emails, you may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

Even if you opt out of marketing communications, we may still send transactional emails related to your orders or account.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent where required, we will take reasonable steps to delete that information.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

Agrosoll reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon posting the revised policy on our website. The updated "Effective Date" will reflect the latest revision.

We encourage customers to review this Privacy Policy periodically to stay informed about how we protect their information.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact our customer support team through the contact information provided on our website.

We are committed to addressing your questions and concerns promptly and professionally.