Refund policy

Last Updated: August 18, 2026

At Agrosol.shop, operated by Agri-Culture Inc., we want customers to have a clear understanding of our return and refund process.

30-Day Returns

We offer a 30-day return policy beginning on the date your order is delivered.

To be eligible for a return, you must contact us within 30 days of delivery and request return instructions.

Returned merchandise should be:

• In its original condition

• Unused or appropriately unused for the applicable product

• Complete with all included parts, accessories, manuals, and documentation when applicable

• Returned with its original packaging when reasonably possible

Some products may have additional product-specific return requirements.

How to Request a Return

Before sending an item back, please contact us at:

Email: agri-culture@sbcglobal.net
Phone: +1 831-724-1356

Please include your order number and a description of the reason for your return.

Do not send merchandise to our business address unless we have specifically instructed you to do so.

We will provide the appropriate return instructions after reviewing your request.

Products That Are Damaged, Defective, or Incorrect

If you receive a product that is damaged, defective, or different from what you ordered, please contact us promptly.

Please provide your order number and, when helpful, photographs or other information showing the issue.

We will review the situation and determine the appropriate resolution, which may include a replacement, repair, return, or refund where applicable.

Refunds

Once an approved return has been received and inspected, refunds are generally processed within 10 business days.

Approved refunds are issued to the original payment method used for the purchase.

After we issue a refund, the time required for the funds to appear in your account may depend on your payment provider or financial institution.

Return Shipping

Return shipping arrangements and responsibility for return shipping costs may depend on the reason for the return and the applicable product.

We will provide return instructions and any applicable shipping information when your return request is reviewed.

Non-Returnable or Restricted Items

Certain products may be subject to additional return restrictions because of their nature, condition, safety requirements, fuel or fluid handling, hygiene considerations, custom configuration, or manufacturer requirements.

Any applicable product-specific restrictions will be disclosed on the relevant product page or communicated before fulfillment.

Cancellations

If you need to cancel an order, contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests received before an order has been processed or shipped. However, an order may not be cancellable once it has entered fulfillment or has been shipped.

If the order has already shipped, the standard return process may apply.

Important Product Information

For products such as generators, lawn mowers, outdoor power equipment, appliances, and other machinery, customers are responsible for following the manufacturer's installation, operation, maintenance, and safety instructions.

Product specifications, compatibility, dimensions, performance, and other characteristics should be reviewed carefully before purchase.

Contact Us

Agri-Culture Inc.
141 Monte Vista Ave
Watsonville, CA 95076-3271
United States

Phone: +1 831-724-1356
Email: agri-culture@sbcglobal.net

Agrosol.shop