Shipping policy

Effective Date: July 28, 2026

At Agrosoll, we are committed to delivering your order safely and efficiently. Please review our shipping policy before placing your order.

Order Processing

All orders are processed within 1–5 business days after payment has been successfully received and verified.

Business days are Monday through Friday, excluding weekends and U.S. federal holidays.

Orders placed after business hours, on weekends, or during holidays will begin processing on the next business day.

Please note that processing time is separate from shipping time.

Shipping Time

Once your order has been processed and shipped, the estimated delivery time is 5–10 business days within the United States.

Delivery estimates are not guaranteed and may vary depending on:

  • Weather conditions

  • Carrier delays

  • High seasonal shipping volumes

  • Natural disasters or other unforeseen events

  • Incorrect or incomplete shipping information provided by the customer

While we work closely with our shipping partners, Agrosoll cannot guarantee delivery dates once a package has been handed over to the carrier.

Shipping Destinations

We currently ship to addresses within the United States.

We do not currently offer international shipping unless otherwise stated on our website.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, if available.

Tracking information may take up to 48 hours to become active after the shipment has been dispatched.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information during checkout.

Agrosoll is not responsible for packages delayed, lost, or delivered to an incorrect address due to inaccurate or incomplete information provided by the customer.

If you notice an error in your shipping address, please contact us immediately. We can only make changes before the order has entered the fulfillment process.

Delayed Deliveries

Although most orders arrive within the estimated delivery window, unexpected delays may occur.

Agrosoll is not responsible for shipping delays caused by:

  • Shipping carrier issues

  • Severe weather

  • Customs inspections (if applicable)

  • Public holidays

  • Transportation disruptions

  • Events beyond our reasonable control

We appreciate your patience should these situations arise.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, responsibility for the shipment transfers to the customer.

If your package is marked as delivered but cannot be located, we recommend:

  • Checking around your delivery location.

  • Asking household members or neighbors.

  • Contacting the shipping carrier for additional information.

  • Contacting Agrosoll if you need assistance with the investigation.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number

  • A description of the damage

  • Clear photographs of the product and the shipping packaging

After reviewing your claim, we will work to provide an appropriate resolution.

Incorrect Items

If you receive the wrong item, please notify us within 7 days of delivery.

We will review your request and, if confirmed, arrange the appropriate replacement or refund.

Shipping Fees

Shipping costs, if applicable, are calculated and displayed during checkout before payment is completed.

Any promotional free shipping offers will be clearly stated on our website and are subject to their respective terms and conditions.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team. We are happy to assist you and ensure your shopping experience with Agrosoll is smooth and reliable.